Heineken Experience + Amsterdam Canal Cruise

Lovers cruise

Very enjoyble experience, the captain of the cruise gave us a very funny and interesting description of the city, and the staff gave an excellent service.

Amsterdam City River Cruise

The canal cruise was perfect, the captin come guide gave us headphones to listen in our own language. The riverboat was clean and tidy, easy to walk on and off, it was a nice day and we got some beautiful pictures!! A great end to a fantastic tourist holiday!!

Early evening cruise

We did the early evening cruise to see the lights of the city. Easy to get tickets by turning up and allocated the next cruise. There is an audio link that you can use, but we decided to just sit outside and watch the views. An hour cruise which was interesting and pretty.

Great information finding cruise

We had an hour cruise around the canals in Amsterdam and learnt a lot whilst doing it. We really enjoyed every second. My five year old didn’t want to get off. The captain was also very knowledgeable.

A Must Try

This is a must do on your list of things to do while visiting Amsterdam. It takes you through areas that you may not be able to walk to. The captain points out things of interest and tells the story behind it.

A fab way to see Amsterdam

We had a really lovely time on the one-hour canal cruise. Our captain was very lovely and cracked a good few jokes throughout the tour. The GPS guided tour via the headphones was a fab idea and there were so many language options available which was a really pleasant surprise. We learned so much about the history of the city and the tour even helped us to find places to visit again in further detail after the tour. The price was extremely reasonable considering the excellent experience we got, and our boat even left a little early which was nice. All in all, we would definitely recommend it!

The captian made the experience

We really enjoyed it. We show I I amsterdam cards at the ticket office ans were on a boat and on our way within 10 minutes. Our captain (Tony I believe was his name) was lovely ,cheerful and very knowledge of the area, he also had 2 traniees with him and they were also lovely. The facilties were clean. If I hadn't have had the I amsterdam card I would have still paid what the price was (which I think is reasonable).

Well worth the experience

1st time in Amsterdam and loved it Booked on the Lovers Canal cruise early in the morning to get a feel for the city and to get our bearings The tour showed the highlights of the city and the comentry was good

Cruising backward :(

sitting backward is really annoying... Except that I think it is very nice and the captain was a nice guy, he was really funny, making jokes.

Go with Lovers

Booked through Get Your Guide literally 20 mins before boarding. They let us join a boat that was boarding as soon as we got there, which was great, no standing around as they weren’t so busy. We took a daytime trip and glad we did. Maybe evening cruises would be better in warmer months with open boats. The boat was modern, clean and warm and no condensation at all during any part of our cruise. The headphones were included and the audio commentary was interesting. The captain also added bits and pieces of extra info which was appreciated. It was a great introduction to the canals of Amsterdam as we decided to do this trip literally an hour after arriving in Amsterdam. It helped us with our bearings and with general historical info about the city. The reason for 4 rather than 5 stars is that we seemed to stay on one canal, no museums seen, no Anne Frank house, nothing like that, which was a shame as lots of tourists probably visit these places afterwards. Maybe the canal boat starting from the museums area take that route? We took the one from the station. There are lots of canal boat companies, but we were more than happy with Lovers as their boats appear a lot more modern than many others we saw. I would definitely recommend the cruise and my teenage daughter said it was one of the nicest things we did when in Amsterdam.

Great couples tour

A amazing tour with some great canal boat skills performed and a great host. This tour is very much for couples and being alone I felt a little out of place.

A Great Way To See The City

Done the open boat tour during the summer. A great way to see the city and the audio guide gave plenty of information along the way. Extremely relaxing to the point I almost fell asleep half way around. Would definitely do the tour again if I’m back in Amsterdam

Quick visit to see Amsterdam

Guide was very friendly and knowledgeable. Although it rained, I still enjoyed the tour. The only complaint was the audio was difficult to hear at times.

Relaxing hour on the canals

Nice relaxing hour around the canals. Duco (sorry if I have not got the name correct) was informative with history and fun facts. Would recommend.

Good cruise

It was educational, slowed down at the right places. The pilot was polite and explained well- was fun and energetic.

Un gran tour con una guía en distintos idiomas narrando algunas historias de monumentos que están al rededor del canal. Muy recomendable.

Eine tolle Crew begrüßt einen lächelnd und zuvorkommend. Wir durften sogar spontan das Boot wechseln, da wir draußen sitzen wollten und nicht jedes Boot hat dazu die Möglichkeit. Die Station liegt direkt am Bahnhof und ist daher sehr zentral. Preis-Leistung ist top.

Nous avons fait un tour des canaux en février inclus dans la IAmsterdam City Card (que je recommande d’ailleurs de prendre). Le guide était très gentil et très drôle, ce qui a rendu la balade encore plus agréable. Nous avons eu la chance de visiter les canaux sous un magnifique ciel bleu, ce qui a rendu l’expérience vraiment magique.

Excelente atención, y te dan traductores para que comprendas al guía mientras explica el recorrido

Es un tour más general

El tour está muy bien, en cambio si ya has hecho un freetour por la ciudad recomiendo el crucero primero, te da una vista más general, mi amiga y yo al haber hecho antes el freetour volvimos a ver sitios en los que ya habíamos estado.

Très belle découverte en péniche

Croisière avec le groupe lovers Sympathique croisière traduit en plusieurs langue 1h pour vous faire un tour des canaux avec visite guidée et indication sur les différents quartiers/monuments / place/ marché /histoire / musée de la ville etc Très bien pour découvrir une 1er fois en famille en amies en couple cette croisière et très bien adapter

Très bien

Petite balade bien sympathique, est l’audio était très bien fait rien à redire. Le petit bar pour attendre est très sympa aussi avant d’accéder au bateau.

Informativ und schön

Wir hatten einen super symphatischen Bootsführer der viele Nebeninfos gab. War schön und informativ. 1 Stunde hat gut gereicht und empfehlenswert. Gute Karte erhalten für den Treffpunkt und pünktlich, sowie sauber.

Un paseo agradable en barco

Muy puntuales, un paseo tranquilo, recomiendo que cuando lo cojan miren bien la metereología, pues así podrán disfrutar mejor de las vistas.

DA PROVARE

Giro dei canali in barca assolutamente da consigliare. Audioguida in italiano e Simon simpaticissimo conducente che comunque dava ulteriori informazioni in inglese. La durata è di un'ora ma ci è dispiaciuto scendere!!

Tolle Tour

Die Stunde waren zwar nur ca. 50 Minuten, aber die Tour war wunderschön. Unbedingt abends machen, die Atmosphäre ist unbeschreiblich!

👍👍👍

Sehr nette Bootstour über die Kanäle von Amsterdam! Man bekommt viele interessante Informationen über die Stadt und deren Geschichte erzählt.

intéressant

La promenade sur les canaux dure une heure. Les audio guides permettent de suivre les commentaires dans différentes langues. Le long de cette promenade fluviale, nous découvrons l'histoire de la ville et des monuments "célèbres". Par contre, le confort est rudimentaire.

Para escalas cortas de vuelo

Las vistas son preciosas, aunque desde posición incómoda porque el barco estaba muy lleno. El capitán muy simpático e hizo agradable el viaje.

Crociera easy

Crociera molto carina con guida in tutte le lingue. Partenza vicino ala stazione centrale. Durata circa un ora. Visita dei canali principali di Amsterdam. Da provare

Great Experience (it helps if you like beer, really...)

Firstly, you can book this directly via the Heineken Experience Website. Excellent tour (you will get a maximum of two half-pints of beer on the standard tour). It's about beer. I would recommend getting access to the rooftop also, where they serve limited editions (though there is very little shade, so bring a hat if going on a sunny day). Very interactive experience, customizable beer bottle souvenirs, and the tour guides were all great (the tours moved quite quickly so we went between a few tours). Special thanks to Vladmir and Michael (in the gift shop) for helping with the engraving - Excellent customer service.

Definitely worth a visit

Great afternoon spent here. The staff were fab and made it fun and interactive. We went up to the roof bar and enjoyed a few extra drinks in the sun. This exceeded my expectations to be honest.

Top tipple, Top tour!

No better way to celebrate my birthday than going to the OG Heineken brewery! Great guides - friendly, informative, infectious enthusiasm, confident & knowledgeable! They all made the tour so much more enjoyable & entertaining! Well done guys 👏👏👏 As well as the stellar guides the building, atmosphere, history was all very enchanting to a Heineken lover, like myself :D There were also opportunities to take official Heineken videos/photos so as to relive your Heineken experience. The video of me on a Heineken bicycle was particularly hilarious and a memorable highlight for sure! To top it all off I was rewarded with a bespoke Heineken bottle opener by way of a birthday pressie! Brilliant. Cheers Heineken!🍻

Mullan's Heineken trip

Informative and enjoyable tour led by staff members who were clearly happy in their roles. Some good interactive elements within the tour and an enjoyable glass of beer at the end.

A fun activity to learn more about beer

The knowledgeable staff made this tour so funny and engaging. We visited as it was raining and we wanted something fun to do. It lasted about 90 minutes and we got 3 drinks in this time. Very good value for money and worth the visit! We went on the rooftop which was slightly dampened by the rain, but the views were still impressive.

Slick PR Exercise

'Experience' rather than 'Brewery Tour' as no brewing now takes place here. A very slick history of Heineken with lots of PR. Enjoyable if you like history, maybe less so of you want moving parts and machinery. Try and avoid Friday afternoon as lots of 'Lads' Weekend' groups.

Did the VIP tour and if you can, upgrade!

Turned up on my birthday, was given a free gift on arrival. Prebooked online and booked the VIP tour. Amazing guide, the Brazilian lady and the other staff were friendly. Nice private tour and tasting session. Great birthday

great treatment

My friends and I went to do something different and we loved it. Isis, a girl who explained some parts of the tour, did a great job, with excellent service and a lot of kindness.

Nice

Coffee shops, red light, canal tour yes but this must be at the top of your list as well. This is my second time here and I enjoyed both. It takes you from historical sight to modern times, from the making of Heineken to the shapes of bottles in time. The only thing was before there was CL cup replica and I had a photo but now they don’t have it. But they brought different stuff as well. At the end of the tour you can enjoy your Heineken.

Must do! Even if you’re not a beer drinker!!

⭐️⭐️⭐️⭐️⭐️ We absolutely loved the Heineken Experience! The staff were incredibly friendly, welcoming, knowledgeable, and made the whole tour so much fun. Everything was really well put together – informative without ever feeling boring, and such a great atmosphere throughout. The whole experience was a highlight for our trip, and we left with a whole new appreciation for the beer. Would definitely recommend it to anyone visiting Amsterdam, and we’d go again for sure! 🍻

Completely amazing and felt like I can be myself here 😊😊😊 can't wait to come back when I visit Amsterdam again

It was one of the most amazing tours I had this year. I was super nervous as it was my 1st time as a femboy going out. jules was an amazing tour guide, and unfortunately, I forgot to say thank you 😔

A must see with friendly employees.

Lana introduced us to the experience. She was amazing. Her energy got us all excited. She involved us too. Camilla was our guide in the brewing room. She was terrific. I spoke to her afterwards learning she’s from Italy. I spoke Italian with her. Max not only greeted us at the door with a HUGE smile, but he was present at our first tasting. There were fun, interactive rooms. Videos. Pictures. Personalize your own Heineken bottle. Free with ticket. The tasting room was fun. Music. Draft your own beer. Zero alcohol choice. Regular. Silver. Silver was smoother. We had access to the Rooftop with our ticket. It was worth it. Quiet on roof. Sun music. Breeze. Relaxing. View of Amsterdam.

Prost op Mokum

An interesting walking tour through the old brewery, that allowed had a good mix of digital information and guide commentary. It included some tasting, including some new brews being assessed for release

A very fun way to experience Amsterdam!

OMG this tour is super fun and and absolute thing to do if you love beer! I don't want to say too much since it's better to have it be a suprise, but get ready to dink A LOT of beer. I added the rooftop to the ticket and it's not a must since it's windy, wet and a bit cold at the top. It would be fun if you have a group of friends.

A fun, light tour!

Went to the Heineken Experience on a last minute trip to Amsterdam. Seems one must always take the "beverage" experiences when traveling! The 4 rating versus a 5 is that there isn't much substance if you are looking for that type of experience. This is an easy fun option to add when you are visiting Amsterdam and for all adult ages. Tickets are reasonable in price and ability to get. Staff are friendly and fun. You start out with a little history and then can move on at your pace through a more marketing type experience meaning you will see Heineken and the process everywhere in a virtual reality type video experience. And of course, when you get to the end plenty of beer! You can take your time more as well and read the information along the way. The tour and facility you go through are modern. A fun, light experience with a couple of good beers at the end.

Great 4D experience

4 D experience, because you see a lot, you hear a lot, you can touch things and you can taste great Heineken beer. I had about 5-6 glasses. They say you get two glasses but it's possible to do a few more. I was in Guinness Brewery in Dublin. Heineken is very similar. Great time. We also took a guided boat trip offered by Heineken. Great time. Rare chance to look at Amsterdam from the level of canals. Truly recomennd

Fun experience, must-do in Amsterdam!

This was a fun experience! It was interesting to learn about the history of Heineken beer, but the tour groups are pretty large so it is hard to hear and follow along with the group. When we lost the group, we were about to walk through the museum at our own pace and enjoy the beer samples. The tasting room was really fun as they had a DJ playing music. We thought it was funny to do the picture and video opportunities, which are free and sent to your phone. The rooftop is nice and has a pretty view of the city. We enjoyed this experience and would recommend it!

Totally worth a visit.

Absolutely fantastic, excellent experience. Loads of information, interactive games, bar fun and the rooftop bar was amazing.

Well worth the money

We thoroughly enjoyed our VIP experience with our guide Storm. He was informative, engaging and knowledgeable and was as integral to our great experience as the beer, meat and cheese we tasted.

Fun experience!

This was a fun experience! Definitely do the video on the bikes and have someone film it from the other side, it’s hilarious! We did the rooftop experience which had a nice view but I’m sure the canal experience would be fun as well.

Awesome staff!

The tour, drinks and exhibits were fun, but the customer service is what made this an incredible experience. The bar manager, Alex, went above and beyond to ensure our group was taken care of (even gave us an extra drink token at the rooftop!). The customer engagement manager, Max, was also extremely charismatic and showed us a few hidden gems within the old brewery. Staff is a 10/10!

Great experience

It was great. The guide was friendly and knowledgeable and he knew what is he doing. We lived every single second of the tour.

Best ever, don't miss!

I personally don't enjoy museums, so I definitely recommend this to everyone and all ages! Definitely the highlight of our trip!🤩

Best experience in Amsterdam

We loved every minute of this, as non beer drinkers our expectations were not that high, however the staff changed this. Lola and the team were incredible! We started off with a tour of the old brewery and the history of Heineken, followed by a interactive experience about how the beer is made and we then enter the bar to use our 2 tokens included in the price.The beer pouring competition was a standout, all the staff were incredible, welcoming, loved to chat to all of us l, and hand out prizes. Special shoutout to Lola, thank you so much, highly recommend for everyone to go for a bit of fun and some beers!

Vibes were immaculate!

An absolutely amazing experience! Rory was fantastic at introducing the tour and the tour itself was very informative, and the games and photo opps were amazing! The bar itself was wonderful, the draught challenge was a highlight and the vibes were immaculate. We then went to the rooftop bar where Lola was the best part of the experience and was the best at running the cornhole game, she really made our trip a highlight! Would absolutely recommend and tou should need at least 3 hours because you will spend forever in the bar!

Pretty good

Not too shabby a trip.to be honest. The guides knew their history and spoke with enthusiasm. The history and experience was good and plenty to see. The beer of course is an essential part of the experience and we did the rooftop add on, which was worth it for the views, but don't do it in bad weather, we were lucky enough to have excellent weather, hot with plenty of sun. My only fault was the size of the gear at the end for buying. Sixes up to 2xL only. So if your a cuddly or muscle guy your going to struggle with the merch. Otherwise a good trip.

Great experience

Wow the service was incredible. Lana was a great host and really fun! I would highly recommend coming here, educational, interactive, social.

Amazing VIP Experience

The VIP tour was incredible! Our guide Tom was friendly, funny and very knowledgeable of the history of Heineken. I couldn't drink alcohol at the time of the tour and fully expected to only have Heineken 0.0, but to my surprise I was served 4 different beers at 0.0 while my group was given the full tasting experience. It was so enjoyable, I felt fully immersed in the experience and would speak highly of this tour to any and all.

Fun experience

The experience was educational and interesting . The taste of Beer at the end was nice touch not very expensive experience . we moved threw the building without wasting time.

Pricey but really good

Initially I thought that this experience was overpriced but on reflection it probably delivers just about value for money. You start off by exploring the history of the beer right through to modern day and there are free photo opportunities as you go round plus a couple of samples.

Beer, Boats, and Great Vibes

We did the Heineken Experience with the canal cruise add-on, and it was a blast from start to finish. The Heineken tour was interactive and fun—not just about beer, but the brand's history, brewing process, and even a bit of VR. The free beers at the end were a nice touch too. After that, we hopped on the canal cruise, which was the perfect way to wind down. Christina and Tim were our hosts, and they were amazing—funny, friendly, and full of cool facts about Amsterdam. The combo of chill vibes, and great views made it one of the best parts of the day.

Rooftop bar good addition

We had previously done this tour a few years ago. This time it felt more rushed. A lot more people and the tours are self guided so you get people constantly talking over the staff who are giving talks. The bar at the end was very crowded. Definitely pleased we opted to do the rooftop bar. Only about an extra €10 for the both of us. Great views over the city, less crowded and an additional drink.

Suprisingly FUN!

I didn't expect to enjoy this tour as much as I did. We learned a lot about how they make Heineken and beer in general. The young people were fun to interact with, and you get a couple of beers for what is a pretty cheap ticket of around $25. It's not high culture, but neither is the Red Light District, and we did that too. So I recommend this if you are looking for something to do in Amsterdam besides museums and canal cruises.

Adult Family fun.

The Heineken Experience was a good fun time. My two adult kids made this tour for the family in Amsterdam and my wife is not a big beer drinker but she enjoyed it a lot. The only down side we could say was the "Rooftop Experience" Wasn't to good for the added price.

Enable experience

We spent an enjoyable couple of hours here learning the history of Heineken beer. Parts of the tour are interactive to keep it interesting. The free beers were a bonus, but the bar did get busy around lunchtime and limited seating area.

10/10 must visit.

There is so much history behind Heineken, and the story of its journey was told very well by the staff completing the tours. It was a very interesting couple of hours filled with experiences, Heineken and the opportunity to create a great souvenir. I’d recommend this to anyone visiting Amsterdam.

Fun for beer lovers / F1 fans / and travelers

One of the coolest experiences I’ve had while traveling. Got to see the entire process, try lots of beer, and chat with the friendly guides and employees. Everyone was super helpful, the facility was extremely clean and well maintained, and overall a fun time! I would recommend everyone coming to Amsterdam to visit the Heineken experience, even if you’re not a huge fan of beer, you’ll love the behind-the-scenes tour and fun aspects.

Heineken experience - Amsterdam

The Heineken experience is very famous in the Netherlands. I really enjoyed it. You can buy tickets at the building or online. The ticket includes two small beers, the tour and some explanations. You can take photos and explore different rooms also the experience offers a souvenir photo or video.

Heineken Experience

This place is a heritage of beer! You learn, you feel, you see, and you taste! And the last stop, you have fun with Heineken flavors! You should try!

If You Want to Drink 3 Beers - Go

Fun experience with 3 beers included (one at rooftop bar). Enjoyed it. (Better than Guinness tour!). Tour book said it was like a 90 minute commercial, I thought it was fun.

Great thing to do whilst in Amsterdam.

This was a really good experience! Great value for money. Not too busy as they don’t pile too many in at once. The guides are enthusiastic and knowledgeable. We really enjoyed ourselves!

Worth of Visit 🍻

Brilliant place to visit. Very interesting and the tour provided by the staff was very informative and they were great at engaging with the crowd. 3x free beers included. Option to produce your own label for a bottle of Heineken Beer for around €7.50. Print your name or something else (nothing rude or they won't give you it) and collect it at the end. You do this on an easy to use self service machine part way through the tour. Plenty if options to take photographs in interactive ares which you can e-mail to yourself. Shop at the end has a wide variety if merchandise that you can purchase at reasonable prices. Definitely worth a visit.

A must see in Amsterdam

This was a great experience, the people who ran the tour were wonderful and quite knowledgeable. My wife and I meet people from all over the world on the tour and while tasting the beer. We thoughtfully enjoyed this experience.

So fun 🤩 must visit!

I booked as part of hubby’s bday trip to Amsterdam. I didn’t know what to expect when booking this but wow was this a great experience! It was engaging, enjoyed learning the history and ofcourse trying the beer.! There were lots of interactive parts which kept the experience fun. We both had a great time! I definitely recommend visiting if you’re in Amsterdam

Beer included!

We didn't know what to expect at the Heineken Brewery in Amsterdam, but it definitely exceeded our expectations. It was fun and informative! A must visit! Beer included!

Highly recommend

We really didn't know what to expect from this place. But went for it anyways. It was above all expectations. We really injoyed the mix of information about the brewing process and just fun details about Heineken. Definitely worth a visit.

Fun day out

Really good experience, very good to learn the history of Heineken. Enjoyed the pint pouring at the end of the tour. Would recommend to others.

Freshest beer experience

Good experience to learn the history and to taste the famous and freshest Heineken beer in Amsterdam. A must experience on your visit to Amsterdam.

10 stars

I'd give it 10 stars if I could. Heineken Experience was unforgettable visit. From your staff who are friendly and helpful, right through to the end where we got 2 free beers. We did the roof top experience too, with a free beer and the view from the top was amazing. I did notice, it's not a bad point and no marks taken away. If you go, do a early tour, we did 1pm and it relatively quite, but finished both experiences at around 1530 and it was VERY busy.

Must do

This was a highlight of our Amsterdam holiday! Such an amazing staff, Danny for example, brilliant! This is something we would recommend to anyone coming to AMS! This experience was much better that written on the website!