FAQ Keukenhof
Below, you'll find the answers to all your questions about Keukenhof tickets and our tours to the Keukenhof Gardens.
Keukenhof general information
- What is the best period to visit Keukenhof?
In 2027 the Keukenhof tulip gardens are open from 18 March to 9 May 2027. Because we cannot control nature, we cannot know in advance when the flowers will be at their peak. - How long do I have to visit the gardens?
Keukenhof is open daily from 08:00 – 19:30. If you have booked one of our tours including transport, you will have about 3 hours to visit the Keukenhof gardens. When you have an Entrance Only ticket, you will have as much time as you wish. - Is it possible to eat/drink something at the Keukenhof Gardens?
You can bring your own food/drinks or purchase something at the park directly. There are many options to cater to all tastes and budgets. - Is there a stop at the flower fields?
No, there is no stop at the flower fields on the tours, but you can see them from the bus. The bus tour with visit to the Tulip Experience does stop at a tulip farm, including photo opportunity. - Can we rent bikes inside Keukenhof Park?
No, bikes are not allowed inside the gardens. - Does my ticket to the park include a boat ride inside?
Boat tickets are not included, but you can purchase a separate ticket for a short boat ride inside the Keukenhof park. - Can we reschedule or cancel our tour?
Yes, you can reschedule or cancel a Keukenhof tour up to 24 hours in advance.
Departure & Return
- Can I choose my return time from the Gardens to Amsterdam?
Only when you have an Entrance only ticket.
For the Keukenhof bus tour and the combination with the Countryside tour, your guide will let you know when you have to be back at the bus for departure. You will have approximately 3 hours in the park, which is plenty of time. - How long does it take to get from Amsterdam to the Keukenhof?
The commute is about 45 minutes (depending on traffic). - How long in advance do I need to be at the meeting point in Amsterdam and where is it?
For tours please be at the meeting point at least 30 min before your departure time. The tours depart from the Tours & Tickets store in Amsterdam Central Station: IJ-Hal, De Ruijterkade 34 a, 1012 AA Amsterdam. Click here for a map of the meeting points. - How long in advance do I need to be at the meeting point at Keukenhof for departure back to Amsterdam, and where is it?
Please be at the meeting point at least 15 minutes in advance. The meeting point is at Keukenhof's parking lot. - Are there toilets on board of the bus?
Unfortunately there are no toilets on board of the buses, but there are plenty at the Keukenhof Gardens. - Is there WIFI on board?
Unfortunately there is no WiFi on board of the buses. - What happens if I miss my tour and/or my bus?
If you miss your tour from Amsterdam, you can reschedule your Keukenhof tour for a small fee. If you miss your bus from Keukenhof, please contact our staff member at the parking lot, or call our office for instructions on how to get back. - If I miss my bus from the Keukenhof park, do you cover my costs to come back to Amsterdam?
If you miss your bus, you unfortunately need to make your own way back to Amsterdam. Our staff on site or at our help line can advice you on how to get back if needed. - Can we bring food/drinks on the bus?
You can drink soft drinks on board (only bottled drinks are allowed, no cans or cups). Eating is not allowed on the bus. - I have a younger child under 3 years old, do they get a seat on the bus?
Children under 3 years old do not need a ticket but do not get an assigned seat, they have sit on their parent's lap. If you wish to have a separate seat for the child, you would need to buy them a separate children's ticket. - Can we reserve specific seats on the Keukenhof bus?
Unfortunately we cannot reserve seats. There is free seating on the bus. If you require a specific seat, please ask your bus driver to help out. - Where will the bus drop me off at the end of the tour?
The bus will bring you back to Amsterdam Central Station, at the departure point.
Audio guides & ticket combinations
- What is the difference between the guided and non-guided Keukenhof tours?
The guided tour includes an audio guide on the bus, with information about Keukenhof and the bulb region. The tour is available in multiple languages. The non-guided tour does not have an audio guide on the bus. - I booked a combination, what will I be visiting first?
This will be decided on the day. When you get to the shop on the day of the tour you can always check with the guide what your schedule looks like for the day. - When I book a tour combination can I do one of the tours on a different day?
If you book the Keukenhof + Countryside & Windmills tour this is not possible, this is a complete tour that takes place in one day.
The 1hr canal cruise, however, can be rescheduled for another day if you prefer. You can rebook the canal cruise when you check-in for the tour at the shop.
Accessibility for the tours and for the Keukenhof Gardens
- Can I visit Keukenhof with a wheelchair?
Yes, the park offers excellent access for (electric) wheelchairs and has plenty of disabled toilet facilities. The use of a wheelchair is free of charge. Use of electric wheelchairs is allowed but they are not available at Keukenhof. - Is it possible to rent a wheelchair at the Keukenhof?
Yes, there are wheelchairs available. You can reserve a wheelchair up to the day before your visit at 17:00 at the latest. There are a limited number of wheelchairs available and therefore we recommend that you reserve one as soon as possible.
Click here to make a reservation. In case the option "wheelchair" does not appear in the reservation form, it means that the options are not available for this date. - Can I join the bus tour with a wheelchair?
Wheelchair accessibility is unfortunately limited. The guest must be able to get on board of the bus without assistance, and wheelchairs must be folded so they can be stored in the cargo space of the bus. Please note that electric wheelchairs do not fit on the bus. - Can I bring a suitcase on the Keukenhof bus?
Hand luggage can be taken with you on the bus. However, you have to take it with you, because you might be picked up by a different bus. Keukenhof garden has lockers and storage facilities on site if you require storage. Bigger luggage is not allowed on board, you can rent a locker at Amsterdam Central Station for storage. - Can I be picked up/dropped off from/to my hotel?
Unfortunately we cannot offer any type of pick-up or drop-off services, all our tours depart from Amsterdam Central Station. - Can I bring a dog with me on board?
Only service dogs recognisable as such are allowed on board our buses unfortunately.
If you book an Entrance Only ticket, dogs are allowed in Keukenhof when they are kept on a leash. Dogs are not allowed in the pavilions and restaurants, with the exception of service dogs. Dogs are not allowed on canal boats, so keep that in mind for the entrance + canal cruise tickets. - How can I book a parking ticket for the parking lot at Keukenhof?
Unfortunately we do not offer parking tickets for Keukenhof. You can book parking when arriving at Keukenhof or on the Keukenhof website.
